Frequently Asked Questions
The Answers You're Looking For
Whether or not you have received mental health care in the past, it is completely natural to be curious about our services, facilities and policies. Below, you will find quick responses to some of our most frequently asked questions.
Do you need a referral from a General Practitioner?
To be eligible for a Medicare rebate you will require a referral from you GP or another specialist.
Our admin team will be able to inform you if you have any further questions.
Send you referrals to referrals@empathiaclinic.com.au.
Do you offer emergency psychiatric care?
For emergency psychiatric care please contact Mental Health Emergency Response Line
on 1300 555 788 (Metro area) or 1800 767 822 (Peel area) or attend your nearest Emergency Department.
What are the consultation fees, does this clinic offer bulk billing?
There are several factors which determine the charges for your appointments.
Unfortunately, Empathia does not offer Bulk Billing, however you may be eligible for a Medicare Rebate.
For a fee estimate please contact admin@empathiaclinic.com.au